Shipping & Returns

Shipping

Orders are processed and shipped within 24-48 hours, not including weekends and  holidays.

Shipping to U.S.A. residents only. 

Orders are sent via USPS Priority Mail and USPS First Class Package. 

Returns

One & Another accepts returns of regular priced items for store credit. 

Returns accepted within 10 days of purchase. If 10 days have gone by since your purchase, unfortunately we can not process your return.

Please send an email to info@one-and-another.com and notify us of your return.

All returned items must be unworn, with the tags attached, and in original packaging. Once return is received and accepted, your store credit will be processed and sent to you via email within 24 hours.

SALE ITEMS ARE FINAL SALE.

Original shipping charges are non-refundable.
You are responsible for original shipping charges and the cost of return shipping back to One & Another.

Please mail return(s) to:
One & Another
P.O. BOX 124
Norwood, New Jersey
07648

EXCHANGES

Unfortunately, we do not offer exchanges. If you would like to exchange your item(s) for a new size or style, please return as outlined above and place a new order.

 

ORDERS CAN NOT BE CANCELLED AFTER THEY ARE PLACED!

Payment is processed automatically once your order is placed. Order changes can not be made. Your order will appear unfulfilled until it ships.

We are not responsible if a given promotion code is not entered at checkout as the payment is processed automatically.

 

Late or missing refunds (if applicable) -
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.

 

For any additional questions please contact us at info@one-and-another.com 

Thank you for shopping with One & Another!